Privacy Policy
Privacy Policy for Elite Environmental Products: SMS Communications
Effective Date: January 13, 2025
At Elite Environmental Products (“we,” “our,” “us”), we are committed to protecting your privacy and ensuring compliance with applicable regulations. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with us through SMS communications, in accordance with local number (10DLC) SMS registration rules.
1. Information We Collect
When you opt in to receive SMS communications from Elite Environmental Products, we may collect the following information:
- Your phone number: The number you provide to us for SMS communication purposes.
- Message content: We may collect and store the content of the messages you send and receive through SMS, including inquiries or requests.
- Interaction data: We track message delivery status, open rates, and response rates to help improve the communication experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide you with updates: We will send you important information related to products, services, promotions, or other updates that you have opted to receive.
- To respond to inquiries: We may use your phone number to respond to questions or requests you’ve submitted via SMS.
- To improve services: We analyze message interactions to improve the quality of our SMS communications and customer service.
3. SMS Consent and Opt-In
By providing your phone number, you consent to receive SMS messages from Elite Environmental Products, including promotional content, service updates, and customer support messages. You can opt-in to receive these messages either by signing up through our website, agreeing to receive SMS in person, or providing your phone number during transactions or inquiries.
4. Opt-Out and Withdrawal of Consent
You may opt out of receiving SMS messages at any time. To do so, you can reply with “STOP” to any SMS you receive from us. After you opt out, we will cease sending further messages to your number, except for transactional or service-related notifications if necessary.
If you have trouble unsubscribing, please contact us at [contact number or email].
5. Sharing of Information
We will not share your phone number or message content with third parties, except in the following circumstances:
- Compliance with laws: We may disclose your information if required by law, regulation, or legal process.
- Service providers: We may share your information with trusted service providers who assist us in delivering SMS communications (such as SMS delivery platforms). These providers are required to protect your data and use it solely for the purpose of providing SMS services.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your phone number and related message content for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once these purposes are no longer applicable, your data will be securely deleted.
8. Children’s Privacy
Our SMS communications are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information as quickly as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and indicate the effective date of the updates. We encourage you to review this policy periodically for any changes.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our SMS practices, please contact us at:
Elite Environmental Products
Phone: 888-64-ELITE
Email: info@elite-enviro.net
By consenting to receive SMS communications from Elite Environmental Products, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.
This policy ensures that Elite Environmental Products complies with local number (10DLC) SMS registration requirements and protects consumer privacy.